Endocrine Abstracts (2016) 45 P12 | DOI: 10.1530/endoabs.45.P12

Identifying the barriers to effective diabetes 'transitional care'. A qualitative study of patient satisfaction and experiences of transition

Kate Wilson1, Jennifer Ashford3, Paula Olsen4, Sonja Slegtenhorst3, Rachel Williams3 & Carlo L Acerini2,3


1East of England Children and Young People’s Diabetes Network, Cambridge, UK; 2University of Cambridge, Cambridge, UK; 3Cambridge University Hospitals NHS Foundation Trust, Cambridge, UK; 4West Suffolk NHS Foundation Trust, Bury St Edmunds, UK.


Disparities in the quality of care for patients with type 1 diabetes (T1D) undergoing transition from children’s to adult services are well recognised. Poor planning and ill-defined care pathways promote patient disengagement with many becoming ‘lost’ to specialist follow-up for years. This study sought to obtain the views of young people’s experiences of transition to identify perceived barriers to an effective and rewarding transition experience. A qualitative questionnaire was distributed to all youth with T1D aged 14–19 yrs, undergoing ‘transition’ (June-Sept 2015) within a regional diabetes network in the UK. Areas explored included views on clinic process; information provided and access to structured education. 189 youth participated in the survey. 74% reported discussing transition with their diabetes team prior to the first appointment. 81% had a good understanding of transition and its aims /objectives; yet only 66% had been given written information about this. During clinics, patients received input from either a paediatric (63%) or adult diabetologist (24%). Only 53% felt that teams explained things well to them, and that there was sufficient time to explore (69%) and address (65%) their concerns. 88% reported receiving structured education during the transition process. 94% indicated a preference to see the same team members during visits and preferred clinics to be scheduled mid afternoon (3–5 pm), on a working day (50%) and at their local hospital (80%). Narrative feedback highlighted recurring themes including communication style; information giving / sharing and constancy of support. Our study provides evidence that youth with T1D deem consistency of care, providing timely and relevant information and being listened to and treated like an adult as indicators of rewarding and engaging transitional diabetes care. The voice and opinions of young people with T1D should be used to develop care pathways that reflect their specific needs and requirements.

Article tools

My recent searches

No recent searches.